NATIONAL FRANCHISE ADVISORS
Providing Sustainable Franchise Growth
National Franchise Advisors focuses on developing strategies for healthy, sustainable growth. We know that this has to be more than just a focus on Franchise Development to acquire and convert leads. We rely on a complete evaluation of the franchise system to help the franchisor identify the actual root causes of the problems that have hindered or reversed its growth pattern. All growth should be grounded in a foundation of franchisee profitability and a healthy relationship between franchisee and franchisor.
National Franchise Advisors offers a free, Introductory Discussion by phone or web-meeting where we learn about your business, the “pain points” you would like to resolve, your goals and objectives, and what you expect from a consulting or advisory group. Through this call we can better understand your concerns, your vision, and how we can assist. If you decide to go forward, we’ll arrange for the next stage in the process to get you and your brand back on track.
DISCOVERY AND ASSESSMENT
The Discovery and Assessment Process will involve a combination of information and discussions commensurate with the scope of the assignment. Typically we could request financial information, organizational charts, process documentation, etc. as we provide a complete analysis of their value proposition, how they are positioned within their industry’s value stream, and what key factors are influencing their profitability. We call this process “Business Triage”. The end result is where to focus in helping them to better identify their target markets, positively impact those profitability factors, and ultimately maximize margins and profits. This process involves a complete assessment of process, personnel, and performance; enforcing principles of lean thinking and Six Sigma to ensure reduced wasted and better quality products or service; and establishing the appropriate KPIs and managing of the right metrics required to meet and exceed our targets.
Also, depending on the scope of the assignment the Discovery and Assessment phase could involve discussions between your designated contacts and our Advisors. Advisors for this stage will be assigned based on their areas of expertise and experience. Some of those specific areas may include: Strategic Planning, Finance, Supply Chain, Customer Service, Sales, Process Improvement, HR, Data Management, and Training.
The Solutions phase is typically multifaceted to address your original pain points and objectives. It could involve recommended adjustments to processes, personnel, brand identity, marketing strategies, and management systems. All solutions involve specific action plans with metrics for improvement, accountability for results, and timelines for achievement. We typically deploy easy to access and understand dashboards to track progress and shortfalls. All shortfalls are met with root-cause assessment and corrective action plans. The essence of our program is to provide solutions that will effect a positive change in your profitability, customer experience, and employee morale. Our solutions are not short term fixes, but are designed for sustainable growth and profitability.
IMPLEMENTATION AND ASSISTANCE
Implementation and Assistance of the Action Plan is typically multifaceted to address your original pain points and objectives. It could involve recommended adjustments to processes, personnel, brand identity, marketing strategies, and management systems. The essence of our program is to provide solutions that will effect a positive change in your profitability, customer experience, franchisee satisfaction, and employee morale. The key to our solutions will be sustainability and not short-term fixes. Any facet of this Action Plan can be implemented in one of three ways: through National Franchise Advisors, your management team, or third parties of your choice. In addition, National Franchise Advisors can serve in a management control function regardless of the party implementing any facet of the plan.