Our Approach

NATIONAL FRANCHISE ADVISORS

Providing Sustainable Franchise Growth

Our services are designed to help struggling brands in need of a transformation or turnaround strategy to get them back on a track for continued growth, but can also assist any franchise organization in search of a new and innovative approach to improved growth.  Whether you find your brand struggling due to changes in the marketplace or just want to “stay ahead of the curve” in your brand evolution, National Franchise Advisors can help you address these issues with the same strategic approach employed by “Corporate America” over the past decade as it recovered from economic issues of 2008.  Our process focuses on your “pain points” and works within your system to drive change, sustainable growth, and continuous improvement.

INTRODUCTORY DISCUSSION

National Franchise Advisors offers a free, 1-hour Introductory Discussion by phone or web-meeting where we learn about your business, the “pain points” you would like to resolve, your goals and objectives, and what you expect from a consulting or advisory group. Through this call we can better understand your concerns, your vision, and how we can assist. If you decide to go forward, we’ll arrange for the next stage in the process to get you and your brand back on track.

DISCOVERY AND ASSESSMENT

The Discovery and Assessment Process will involve a combination of information and discussions commensurate with the scope of the assignment.  Typically we could request financial information, organizational charts, process documentation, etc.  Also, depending on the scope of the assignment the Discovery and Assessment phase could involve discussions between your designated contacts and our Advisors.  Advisors for this stage will be assigned based on their areas of expertise and experience.  Some of those specific areas may include:  Strategic Planning, Finance, Supply Chain, Customer Service, Sales, Process Improvement, HR, Data Management, and Training.

RECOMMENDED SOLUTIONS

The Solutions phase is typically multifaceted to address your original pain points and objectives.  It could involve recommended adjustments to processes, personnel, brand identity, marketing strategies, and management systems.  All solutions involve specific action plans with metrics for improvement, accountability for results, and timelines for achievement.  We typically deploy easy to access and understand dashboards to track progress and shortfalls.  All shortfalls are met with root-cause assessment and corrective action plans.  The essence of our program is to provide solutions that will effect a positive change in your profitability, customer experience, and employee morale.  Our solutions are not short term fixes, but are designed for sustainable growth and profitability.

IMPLEMENTATION AND ASSISTANCE

Implementation and Assistance of the Action Plan is typically multifaceted to address your original pain points and objectives. It could involve recommended adjustments to processes, personnel, brand identity, marketing strategies, and management systems. The essence of our program is to provide solutions that will effect a positive change in your profitability, customer experience, franchisee satisfaction, and employee morale. The key to our solutions will be sustainability and not short-term fixes. Any facet of this Action Plan can be implemented in one of three ways: through National Franchise Advisors, your management team, or third parties of your choice. In addition, National Franchise Advisors can serve in a management control function regardless of the party implementing any facet of the plan.